Our goal is to provide exceptional service to all our brokers by delivering on our promises. We have an enthusiastic ‘can do’ attitude; ensure you have direct access to decision makers; and have easy ways of trading to make administration efficient.
We are obsessed with ensuring you receive a great experience when you contact us and promise to:
Make it easy by:
Ensuring you have Instant access to great products
Can contact Expert underwriters immediately for any queries
Issuing all documentation electronically
Empower you by:
Responding to referrals within 24 hours
Issuing new policy documentation instantaneously/ within 24 hours for referrals
Inviting Renewals at least 21 days in advance of renewal
Long term partnerships
Regular visits from our development underwriters
Creation of bespoke solutions where required
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